Terms of service

Last updated: October 7, 2026

1. Our Business

These terms apply to lunaverar.shop and purchases from Lunaverar, operated by SWIFTBUY LLC.

Business address:
304 Reno Ct
Lexington, KY 40509
United States

Email: support@lunaverar.shop
Phone: +1 (480) 255-7338

1. Eligibility and Customer Information

You must be legally capable of entering into a contract and provide accurate contact, billing and shipping information.

Use the website lawfully. Do not submit fraudulent transactions, interfere with security, introduce malicious code or attempt unauthorized access.

1. Product Information

Review materials, dimensions, finish, included items and care information before purchasing.

Products described as gold-plated are not solid gold. Fabric accessories have separate materials and care requirements.

Screen settings, lighting and normal manufacturing tolerances may affect appearance. These variations do not remove your right to receive goods that match their description.

Lifestyle photographs may include props or accessories not supplied. Product information identifies what is included.

1. Orders and Acceptance

Submitting an order is an offer to buy.

An automated order confirmation acknowledges receipt and does not constitute acceptance. We accept your order when we dispatch the items and send a shipping confirmation.

For separately shipped items, acceptance applies to the items identified in that confirmation.

Payment authorization or collection alone does not constitute acceptance.

Before acceptance, we may decline an order for a legitimate reason, including unavailable stock, delivery restrictions, unsuccessful payment, suspected fraud or an obvious pricing error.

If we cannot accept an order, we notify you and refund any payment collected for cancelled items and any applicable delivery charge.

1. Prices and Payments

Prices and payments are in U.S. dollars. Applicable sales tax and any optional delivery charge are shown before payment.

Standard U.S. shipping is free.

Available payment methods appear at checkout. Please review our Payment Policy for further details.

We do not charge a higher amount after purchase without your agreement.

1. Shipping

Orders ship from within the United States to serviceable U.S. addresses only.

Processing normally takes 1–3 business days, followed by 5–12 business days in transit. Total estimated delivery is 6–15 business days.

Delivery times are estimates unless expressly agreed otherwise. Our Shipping Policy explains tracking, delays and delivery procedures.

1. Cancellations

Contact us as soon as possible to request cancellation or an address change.

We try to help before fulfillment begins, but changes cannot be guaranteed once fulfillment is underway.

Confirmed cancellations of paid orders are refunded to the original payment method. Shipped orders may be handled through our eligible return process.

1. Returns and Refunds

Eligible return requests may be submitted within 30 calendar days after delivery.

Approved returns are sent to our U.S. return address using the free prepaid label or other free approved method we provide.

We inspect returned items within 3–5 business days after receipt. For approved returns, we initiate the refund within 7 business days after inspection approval.

Opened earrings are not eligible for change-of-mind returns for hygiene and safety reasons. This restriction does not apply to defective, damaged or incorrect items, or limit rights required by law.

Please review our Return & Refund Policy for full details.

1. Product Care and Problems

Follow the care instructions supplied with your item. Plated jewelry should be protected from moisture, chemicals and rough handling.

Contact us promptly if an item is damaged, defective, incorrect or incomplete, preferably within 7 calendar days after delivery.

This suggested reporting period does not automatically remove your rights if you report later.

1. Celestial Themes

Our celestial imagery and language are decorative and inspirational.

Products and content do not provide professional advice or guarantee predictions, luck, healing or other personal outcomes.

1. Intellectual Property

Website content belongs to or is licensed by the relevant rights holders.

You may view and print reasonable extracts for personal, noncommercial use. Other reproduction or commercial use requires permission unless allowed by law.

1. Third-Party Services

Payment providers, carriers and other third parties may have their own terms and privacy policies.

Their involvement does not remove our obligations to customers as the retailer.

1. Website Availability and Liability

We take reasonable steps to maintain the website but do not guarantee uninterrupted or error-free operation.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from website use or a purchase.

Nothing in these terms excludes warranties, remedies, liability or consumer rights that cannot legally be excluded.

1. Privacy

Our Privacy Policy explains how personal information is collected, used and shared. Our Cookie Policy explains cookies and similar technologies.

1. Changes

We may update these terms. The version in effect when your order is accepted applies to that order unless a change is required by law or agreed with you.

1. Governing Law

These terms are governed by the laws of Kentucky and applicable U.S. federal law, without depriving consumers of mandatory protections under laws applicable to them.

If a provision is unenforceable, the remaining provisions continue to apply.

1. Contact

Email: support@lunaverar.shop
Phone: +1 (480) 255-7338

Customer service hours:
Monday–Friday, 9:00 AM–6:00 PM Central Time (CT), excluding U.S. federal holidays.

SWIFTBUY LLC
304 Reno Ct
Lexington, KY 40509
United States