Shipping policy

Lunaverar currently ships to addresses within the United States only. We do not ship internationally, to freight forwarders, or to P.O. boxes where the selected carrier cannot deliver.

Order processing

Orders are typically processed within 1-3 business days after payment authorization. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after the daily processing cutoff, on weekends, or on holidays begin processing on the next business day.

Transit time and delivery estimates

After your order is processed and handed to the carrier, estimated delivery is 5-12 business days. Processing time is separate from carrier transit time. Delivery estimates are not guaranteed and may be affected by carrier operations, weather, holidays, address issues, or events outside our control.

Tracking and shipping updates

When tracking is available, we will send it to the email address used at checkout after your order ships. Please allow 24-48 hours for carrier tracking to begin updating.

Address accuracy and delivery issues

Please review your delivery address before completing checkout. Contact us as soon as possible if an address correction is needed. We cannot guarantee changes once an order has entered fulfillment. If a parcel is returned because of an incomplete or incorrect address supplied at checkout, we will contact you regarding reshipment options.

Shipping delays or unavailable items

We make delivery promises only when we have a reasonable basis to meet them. If we cannot ship within the stated timeframe, we will notify you and provide the available options, which may include agreeing to a revised shipping date or cancelling the unshipped portion of the order for a refund.