Payment Policy

Last updated: October 7, 2026

This policy applies to purchases through lunaverar.shop, operated by SWIFTBUY LLC.

Currency and Payment Methods

Prices and payments are in U.S. dollars (USD).

The payment methods available for your order are displayed at checkout. Availability may depend on your device, billing information and payment provider.

Order Totals

The final amount, including discounts, applicable sales tax and any optional delivery charge, is displayed before payment.

Standard U.S. shipping is free. We do not add undisclosed handling charges after purchase.

Payment Authorization and Order Acceptance

Your payment provider may authorize or collect payment when you submit your order.

An automated order confirmation acknowledges receipt and does not constitute acceptance.

We accept your order when we dispatch the items and send a shipping confirmation. Payment authorization or collection alone does not constitute acceptance.

For separately shipped items, acceptance applies to the items identified in the shipping confirmation.

Order Review

We may review orders for payment issues, stock availability, delivery restrictions, suspected fraud or obvious pricing errors.

If we cannot accept an order, we notify you. Any payment collected for cancelled items and any applicable delivery charge is refunded to the original payment method.

If only an authorization hold exists, its release timing is controlled by your bank or payment provider.

Pricing Errors and Promotions

If an obvious pricing error affects an order, we contact you to explain the options. We do not charge a higher amount without your agreement.

Promotions follow their stated eligibility conditions, restrictions and expiry dates.

Declined Payments

Check your billing details and contact your payment provider if payment is declined.

Before trying again, check for an order confirmation and any transaction in your account. Contact us if you are unsure whether an order was placed.

Return Refunds

We inspect returned items within 3–5 business days after receiving them.

For approved returns, we initiate the refund to your original payment method within 7 business days after inspection approval.

Your bank or payment provider may need additional time to post the refund. Please review our Return & Refund Policy for eligibility and full details.

Payment Questions

For a payment or refund inquiry, contact us with your order number, transaction date and amount where relevant.

Do not send full card numbers, security codes, passwords or other sensitive payment credentials by email.

Contacting us is not a prerequisite to exercising your rights with your bank or payment provider.

Contact

Email: support@lunaverar.shop
Phone: +1 (480) 255-7338

Customer service hours:
Monday–Friday, 9:00 AM–6:00 PM Central Time (CT), excluding U.S. federal holidays.

SWIFTBUY LLC
304 Reno Ct
Lexington, KY 40509
United States