Privacy policy

This Privacy Policy explains how Lunaverar, operated by SWIFTBUY LLC, collects, uses, and shares personal information when you visit lunaverar.shop, make a purchase, contact us, or otherwise interact with our services.

Information we collect

· Order and contact details, such as name, billing and delivery address, email address, phone number, and order history.

· Payment and transaction information. Payments are processed by Shopify Payments, PayPal, or other payment services you select; we do not receive or store full payment card numbers.

· Device and website activity information, such as IP address, browser type, cookie identifiers, pages viewed, and interactions with our website.

· Customer support communications and any photos or information you send us.

How we use information

· Process payments, fulfill orders, provide delivery updates, and handle returns or exchanges.

· Provide customer support and communicate about your order or account.

· Maintain site security, prevent fraud, troubleshoot, and improve our products and services.

· Comply with legal obligations and enforce our terms.

How we share information

We share personal information only as needed to run the store: with Shopify and payment providers; shipping, fulfillment, and technology providers; professional advisers; and authorities when required by law or necessary to protect rights, safety, or security. We do not sell personal information for money. If we add advertising or analytics tools that create additional privacy choices or disclosures, we will update this Policy before using them.

Retention, security, and your choices

We retain information for as long as reasonably necessary for the purposes described above, including recordkeeping, legal, tax, and dispute-resolution obligations. No online service can guarantee absolute security. You may request access, correction, deletion, or information about our privacy practices by emailing support@lunaverar.shop. We will respond as required by applicable law and may need to verify your request.

Children and updates

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. We may update this Policy from time to time; the revised version will be posted on this page with a new “Last updated” date.